Policies

Payment

Payment can be made directly through the website with any Visa, Master Card, American Express, or Discover card (including debit cards).  I also accept payment through Paypal.com.  Payment must be made in full to begin your order.  If you have any troubles with the checkout process, please feel welcome to contact me and I will assist you in anyway that I can.

Taxes

US:  Orders shipped to Massachusetts will automatically include 6.25% sales tax upon checkout.  

International:  Please refer to your country’s import policies and regulations.  Many countries have an import tax that is calculated and billed when the item passes through customs.  Please understand that I have to mark all packages with their purchase value and I’m not able to mark them as gifts or other.

Shipping

Domestic and internationally orders are shipped via USPS Mail.  Upon checkout options for either Priority Mail or Express Mail will be available.  Every package ships fully insured and US packages will include signature confirmation.  Other shipping arrangements can also made be, contact me if you have another preference.

Sizing

Please see the Sizing page for more details.

Refunds & Re-Sizing

Standard rings may be returned for one free sizing within the first year, I will cover the return shipping from my studio to you as well.  

Standard rings can be returned for a full refund within 10 days of delivery (or prior if a cancellation is required).  Any returned item must be returned in its original packaging or similar and must be mailed via USPS with Delivery Confirmation and Insurance.  

Custom one of a kind orders are subject to a 20% return fee due to set-up costs during the custom process.

Additional Policies & Questions

If you have any questions regarding my items or policies, please feel welcome to contact me.  I try to respond to emails as soon as possible, but sometimes it might take a day or two for me to get back to you.  I’ll do my best to work out a solution that will meet your needs.